Trust in hands-on care is built through clear, consistent professional boundaries. This episode distills guidance from ChiroFutures on turning “boundaries” into guardrails: keep praise clinical, explain touch and obtain consent each visit, use chaperones proactively, and formalize communication, especially online and by text. It flags high-risk scenarios (after-hours care, dual relationships, minors) and shows how small lapses can snowball into complaints. Practical policies, a consent protocol, minors/chaperone rules, social-media and texting standards, gifts limits, and incident/termination procedures, create a culture that protects patients and providers. When concerns arise, stop, validate, offer options, document meticulously, and seek early advice from your malpractice carrier immediately.
